If you can't find an answer to your question, please contact us and we'll be happy to help!
Nope! We authorize a payment for the amount of the t-shirt, but you will only be charged if the campaign reaches its goal before the deadline. You can cancel your order any time before the campaign reaches its goal by going to www.teespring.com/track and entering your order number.
Domestic orders should take between 10-14 days from the end of the campaign to arrive, international orders take 14-18 days.
If your order hasn't arrived inside the estimated delivery times, please contact our support team.
We have three simple shipping rates. One for domestic shipments (inside the United States), one for Canada, and one for other international shipments.
Domestic (United States) shipping $3.85 + $.25 for each additional t-shirt. Your shirt should arrive within 10-14 days from the end of the campaign.
Domestic (Canada) $7.50 + $1 for each additional t-shirt. Your shirt should arrive within 17-21 days from the end of the campaign.
International shipping is $10.50 + $1 for each additional t-shirt. Your shirt should arrive within 17-21 days from the end of the campaign.
You will not be charged if the campaign does not reach its sales goal. We'll cancel the payment authorization within 24 hours of the end of the campaign.
The "Verified Donation" badge on certain campaigns is our way to let you know that the seller has opted to donate all profits to a "qualified" non-profit (501c3) charity group or organization. Teespring has verified the charity and all profits are sent directly to that charity and not to the individual seller. The profit is calculated as the selling price minus the cost of the shirt.*
* cost of shirt varies based on garment quality, volume, style, and print colors.
No, it's completely free to launch a campaign. Because you're crowdfunding your item, you'll never have to pay any upfront costs or take any risk.
Nope! You can launch a campaign from anywhere, but international users need to be able to accept Paypal to receive payouts. If you have a unique circumstance and cannot accept paypal, please contact our support team.
We recommend you upload your art as a vectorized .eps file, but you can also use .png, .jpg and .gif files. Our team of designers will review any uploaded art to ensure you get the best print quality!
Our most popular brands include American Apparel, Hanes, Canvas, Next Level and Spectra. We also have items available for special requests, such as organic, Made-in-USA, and Union Made cuts.
We only work with suppliers who have strong fair labor and social responsibility policies.
You can run your campaign for 3-21 days. If your t-shirts are for an event, remember to have your campaign end 10-14 days before the event to leave time for your shirts to be printed and delivered!
Teespring makes a flat fee per t-shirt you sell, which is included in the quoted base price you see while designing your item. We do not take a percentage of your profit margin.
Profits can be withdrawn once your campaign has ended successfully and the shirts have been delivered.
If you're participating in a fundraiser for an organization, the profit will be paid directly to that organization.
It's your responsibility to report your income from Teespring, but if you live in the United States and receive more than $600 in profits you will be required (by law) to fill out a 1099 form.
If you're participating in a fundraiser for an organization, they will handle the tax implications of your donation.
If you don't reach your sales goal by the end of the campaign, the buyers will not be charged and the item will not be printed. You can try the campaign again (with a different price or sales goal) by relaunching your campaign (which you can do from your dashboard)
No problem! You can keep selling t-shirts until you reach the deadline.
Yes, you can save your progress at any point in the design process. You will need to create an account (through Teespring, Facebook, Google or Yahoo) in order to retrieve your saved progress later.
We offer full customer support for all campaigns, including live chat, email and phone support. If you have any questions, please contact our support team.
The "Verified Donation" badge on certain campaigns is our way to let buyers know that you have opted to donate all profits to a "qualified" non-profit (501c3) charity group or organization. You can set up a Verified Donation badge on your campaign by contacting us at support@Teespring.com and providing the name and contact information for your charity. We will reach out to the charity directly and confirm that all profits are sent directly to them. The "profit" is calculated as your "selling price" minus the cost of the shirt.*
* cost of shirt varies based on garment quality, volume, style, and print colors
Yes! We have special tools for organizations including custom branding, support for multiple team members, etc. It's completely free to upgrade your account, just check out our solutions page for more information.
Setting up an organization account is completely free and there are never any fees or costs. Because you're crowdfunding your item, you'll never have to pay any upfront costs or take any risk.
We've helped raise over $200,000 for organizations, from large international efforts (Plan International) to nationally syndicated radio shows (This Week in Tech) to local charities (Autism Project RI). Here are a few examples of successful past campaigns from organizations:
Each campaign you launch will have its own unique URL (e.g. www.teespring.com/your-url). You can use this link to send to buyers over email or social networks like Facebook, Twitter and Pinterest. We also provide you with a widget you can place on your website which links directly to your campaign!